FAQ

We specialize in premium fly fishing gear including rods, reels, flies and fly tying materials, technical gear, and fly lines & tippets. Our selection is curated for serious anglers who demand high-performance equipment.

Yes! We offer specialized saltwater fly fishing equipment including corrosion-resistant reels and powerful rods designed for battling larger saltwater species. Our technical gear selection includes items specifically designed for saltwater conditions.

The right rod depends on your target species, fishing environment, and personal preference. Our rods range from delicate freshwater models to powerful saltwater sticks. Feel free to email our team at [email protected] for personalized recommendations based on your specific needs.

All orders are processed within 1-2 business days from our Nashville facility before shipping. During peak seasons, processing may occasionally take slightly longer, but we’ll notify you if this occurs.

We offer two reliable shipping methods:
1. Standard Express Shipping ($12.95): Via DHL or FedEx, typically delivered in 10-15 business days after dispatch with full tracking and insurance.
2. Free Standard Shipping: For orders over $50 via EMS, delivered in 15-25 business days after dispatch with basic tracking.

We ship globally to most destinations, with the exception of some Asian and remote regions. If you’re unsure about delivery to your location, please contact us at [email protected] before placing your order.

For Express Shipping, you’ll receive detailed tracking information via email once your order ships. For Free Standard Shipping, basic tracking is available through EMS. If you need assistance tracking your package, our team is happy to help.

We offer a 15-day return policy from the delivery date. Items must be unused and in original packaging with all tags attached. Shipping costs are non-refundable, and return shipping is the customer’s responsibility.

Please email our customer service team at [email protected] with your order number and reason for return. We’ll provide return instructions and the appropriate address. For your protection, we recommend using a trackable shipping method for returns.

All our shipments include insurance coverage. If your equipment arrives damaged, please contact us immediately at [email protected] with photos of the damage and packaging. We’ll work quickly to resolve the issue, either by sending replacement items or processing a refund.

We accept Visa, MasterCard, JCB, and PayPal for secure online payments. All transactions are processed through encrypted channels to ensure your payment information remains safe.

Absolutely. We use industry-standard SSL encryption for all transactions and never store complete payment information on our servers. For additional security, we recommend using PayPal if you prefer not to enter credit card details directly on our site.

For large orders (typically over $500), we may be able to offer special pricing. Please contact our sales team at [email protected] with details of your request, and we’ll do our best to accommodate your needs.

Our team consists of passionate anglers who would be delighted to help you select the perfect equipment for your specific needs. Whether you’re preparing for a tournament or a once-in-a-lifetime expedition, email us at [email protected] with details about your trip, target species, and budget, and we’ll provide personalized recommendations.

Our customer service team is available to answer any additional questions you may have. Contact us at [email protected] and we’ll respond promptly (typically within 24 hours during business days). As fellow fishing enthusiasts, we’re always happy to talk tackle and help you get the most from your fly fishing experience.